OUR SERVICES

Health reasons

Have you had health problems and want to get your refund quickly and easily?

If you could not catch your flight at due to medical reasons, Airline Refunds helps you assert your rights. It only takes a few steps to requesting reimbursement per passenger and return to travelling without worries.

FREQUENTLY ASKED QUESTIONS

Refund of airline tickets for personal reasons: is it always possible?

Generally speaking, not all airlines grant a refund when you flight cancellation for personal reasons. The possibility of recovering part or all of the cost of the ticket depends on the fare conditions and any insurance policies taken out.

How does reimbursement work if I miss my flight for health reasons?

When the inability to fly is related to health reasons, there is the possibility of receiving a full or partial refund, especially if a medical certificate is presented. In some cases, coverage may also extend to family members included in the booking. It is essential to inform the company as soon as possible and follow the procedures for sending medical documentation.

There are flexible or refundable airline tickets that allow you to cancel or change your flight without significant penalties. In addition, many travel insurances include cancellation for personal or health reasons. Before buying a ticket, always check:

  • Tariff: flexible, refundable or promotional?
  • Insurance policy: does it cover cancellation due to illness or personal inconvenience?
  • Contact the airline: do so promptly, explaining the reason for the cancellation.
  • Check your policy: if you have travel insurance, check if it covers cancellation.
  • Send documents: in the case of health reasons, a medical certificate is essential.
  • Follow the carrier's instructions: each company has different procedures (online forms, call centre or dedicated email)
  • Request a refund via our website. We take care of everything.

To date, the companies for which we manage flight cancellation files are: IBERIA, TAP, VOLOTEA, VUELING, WIZZ

CHARTER OF RIGHTS

Charter of Passenger Rights: EU 261 rules and compensation

The Passenger Bill of Rights clearly identifies your rights in the most common cases of disservice: denied boarding, flight cancellation or long delay. Thanks to these provisions, you have the opportunity to claim and obtain due compensation for the inconveniences suffered.

HOW IT WORKS

Claiming your flight reimbursement is easy: just 3 steps!

The service is completely free, easy, safe and fast!
You will be followed by our experts
throughout the duration of the practice receiving each status update of the same.

Fill in the form

Sign the mandate

Wait for reimbursement

OUR NUMBERS

Our experience, your guarantee

For years we have been committed to defending passengers' rights, approaching each case with dedication and professionalism. Choosing Air Reimbursement means relying on a team that is prepared, available and always ready to protect your trip.

98%

complaints won

+3Mln

Reimbursements Obtained

+10K

complaints won

+20

Airlines

5/5

Trustpilot rating

100%

free

Why Choose Us

Why Air Refunds is the right choice

For years we have been assisting passengers who suffer delays, cancellations and inconveniences of all kinds.
Our experience and dedication make the difference.