OUR SERVICES
Refund for Cancelled Flight
- 98% of claims won
- +10000 satisfied users
- EUR +3 million obtained
Was your flight cancelled at the last minute? Here's how to get compensation.
If your flight was cancelled and caused you inconvenience or extra expense, Airline Refunds helps you assert your rights. In few steps you can request up to 600 € of reimbursement per passenger, returning to travelling with peace of mind.
FREQUENTLY ASKED QUESTIONS
Reimbursement and compensation for cancelled flights: is it always possible?
In most cases, yes. Regulation (EC) 261/2004 provides for a compensation if the airline cancels your flight without adequate notice (up to 14 days before the departure date) or without offering a comparable travel alternative. However, there are exceptional circumstances (e.g. extreme weather conditions, air traffic controllers' strikes) that may release the company from its obligation to compensate.
What is the European regulation for cancelled flights?
Regulation (EC) 261/2004 states that, in the event of a cancelled flight, you are entitled to
- Choose between reimbursement of the ticket or an alternative flight (re-routing).
- Assistance during the waiting time (meals, drinks, phone calls) and, if necessary, overnight accommodation paid for by the company.
- Economic Compensation up to €600, depending on the route and notice received.
How to claim reimbursement in the event of a cancelled flight?
- Check the actual time notice of cancellation (if less than 14 days before the flight, you may be entitled to compensation).
- Keep your travel documents (boarding pass, booking email, any cancellation messages).
- Contact the companyAsk for explanations and assess whether the proposed re-routing is acceptable.
Rely on Aircraft Refundsfill in the form on our website and upload the documents. We will handle the file until you receive your compensation.
When is the company not obliged to pay compensation?
The airline may not pay compensation if:
- The cancellation is caused by extraordinary circumstances not under its control (natural disasters, sudden airspace restrictions, medical emergencies).
- The flight was cancelled with more than 14 days' notice or you were offered a re-routing with a similar timetable to the original one.
However, even in these cases you are entitled to assistance (meals, hotels, transfers) if you get stuck at the airport.
What if I missed connections or incurred additional expenses due to the cancellation?
If the cancelled flight caused the loss of a coincidence or extra expenses (taxis, hotels, new tickets), you may include these costs in your claim, provided they are properly documented. In some cases, the company may award you additional compensation for material damage.
For which airlines we handle cancellation refunds
Airline Refunds assists passengers on several airlines operating worldwide, including: AEGEAN AIRLINES, AEROITALIA, AIR DOLOMITI, AIR EUROPA, AIR FRANCE, AMERICAN AIRLINES, AUSTRIAN AIRLINES, BRITISH AIRWAYS, BRUSSELS AIRLINES, DELTA AIRLINES, ETIHAD, IBERIA, ITA AIRWAYS, KLM, LATAM, LUFTHANSA, NEOS, QATAR AIRWAYS, SWISS, TAP AIR, TURKISH AIRLINES, UNITED AIRLINES, VOLOTEA, VUELING, WIZZ
CHARTER OF RIGHTS
Charter of Passenger Rights: EU 261 rules and compensation
The Passenger Bill of Rights clearly identifies your rights in the most common cases of disservice: denied boarding, flight cancellation or long delay. Thanks to these provisions, you have the opportunity to claim and obtain due compensation for the inconveniences suffered.
HOW IT WORKS
Claiming your flight reimbursement is easy: just 3 steps!
The service is completely free, easy, safe and fast!
You will be followed by our experts throughout the duration of the practice receiving each status update of the same.
Fill in the form
Sign the mandate
Wait for reimbursement
OUR NUMBERS
Our experience, your guarantee
For years we have been committed to defending passengers' rights, approaching each case with dedication and professionalism. Choosing Air Reimbursement means relying on a team that is prepared, available and always ready to protect your trip.
98%
complaints won
+3Mln
Reimbursements Obtained
+10K
complaints won
+20
Airlines
5/5
Trustpilot rating
100%
free
Why Choose Us
Why Air Refunds is the right choice
For years we have been assisting passengers who suffer delays, cancellations and inconveniences of all kinds.
Our experience and dedication make the difference.
