OUR SERVICES

Flight Delay Refund

Have you suffered an airline delay and want to get your compensation quickly and easily?

If your flight arrived at its destination with more than 3 hours late, Airline Refunds helps you assert your rights. Just a few steps to request up to € 600 reimbursement per passenger and return to travelling with serenity.

FREQUENTLY ASKED QUESTIONS

Reimbursement and compensation for flight delays: is it always possible?

In many cases, yes. If your flight has been delayed by at least 3 hours on arrivalEuropean legislation (EC Reg. 261/2004) provides for the possibility of obtaining compensation. You can in fact ask for a monetary compensation of up to €600.

How does the refund work if my flight is delayed by 3 hours or more?

If your flight has been delayed 3 hours or more on arrival, you can claim compensation of up to €600. To start the procedure

  • Contact the airlineexplaining the situation and keeping proof (boarding pass, confirmation e-mail, etc.).
  • Check for exceptional causes (e.g. extreme bad weather) that could exempt the company from reimbursement.
  • Collect receipts of any extra expenses incurred (meals, transfers, hotels, etc.).

Use our services: Air Reimbursement simplifies every step, from submission of documentation to final credit.

Regulation (EC) 261/2004 states that, in the event of a delay of at least 3 hoursyou are entitled to:

  • Assistance (meals, drinks, calls, internet) while waiting.
  • Overnight stay in the hotel, if necessary (with transfers included).
  • Monetary compensation ranging from €250 to €600, depending on the length of the route. 

For increase the possibilities by get a compensation, ti we recommend by follow these passages:

  • Preserve the documentation by journey
    Here is with you the paper boarding e any document which carryovers the code by reservation (NRP), such as e-email o receipts.
  • Request information officers on delay
    Contact at staff by earth for get details precise on motif e on duration of delay. These information will be profits for the yours request by reimbursement.
  • Request assistance at company aerial
    If the delay involves long expectations, you have right a meals, drinks, communications e, if necessary, arrangement at hotel. Ask which these expenses come blankets from company.
  • Not accept offsets ambiguous
    Evita by sign documents o accept voucher for flights future if not you are of course by this which they involve: you could give up unwittingly at others rights.
  • For delays superiors a 5 Hours
    If the delay surpasses the 5 hours, you can choose by not continue the travel, get the refund total of ticket e, if necessary, request a flight free for return at dot by departure.
  • Preserve receipts e invoices
    Here is trace by all the expenses extra caused from delay (meals, transport, hotel). In many cases, also these costs can be refunded.

If the delay is due to extraordinary circumstances not attributable to the company (such as security alerts, medical emergencies on board, extreme weather conditions or air traffic control restrictions), the company may not pay any compensation. In addition, if the delay is less than 3 hours, the request may be rejected.

Currently, Rimborsi Aerei processes delay compensation cases on various routes and with multiple companies, including: AEGEAN AIRLINES, AEROITALIA, AIR DOLOMITI, AIR EUROPA, AIR FRANCE, AMERICAN AIRLINES, AUSTRIAN AIRLINES, BRITISH AIRWAYS, BRUSSELS AIRLINES, DELTA AIRLINES, ETIHAD, IBERIA, ITA AIRWAYS, KLM, LATAM, LUFTHANSA, NEOS, QATAR AIRWAYS, SWISS, TAP AIR, TURKISH AIRLINES, UNITED AIRLINES, VOLOTEA, VUELING, WIZZ

CHARTER OF RIGHTS

Charter of Passenger Rights: EU 261 rules and compensation

The Passenger Bill of Rights clearly identifies your rights in the most common cases of disservice: denied boarding, flight cancellation or long delay. Thanks to these provisions, you have the opportunity to claim and obtain due compensation for the inconveniences suffered.

HOW IT WORKS

Claiming your flight reimbursement is easy: just 3 steps!

The service is completely free, easy, safe and fast!
You will be followed by our experts
throughout the duration of the practice receiving each status update of the same.

Fill in the form

Sign the mandate

Wait for reimbursement

OUR NUMBERS

Our experience, your guarantee

For years we have been committed to defending passengers' rights, approaching each case with dedication and professionalism. Choosing Air Reimbursement means relying on a team that is prepared, available and always ready to protect your trip.

98%

complaints won

+3Mln

Reimbursements Obtained

+10K

complaints won

+20

Airlines

5/5

Trustpilot rating

100%

free

Why Choose Us

Why Air Refunds is the right choice

For years we have been assisting passengers who suffer delays, cancellations and inconveniences of all kinds.
Our experience and dedication make the difference.