OUR SERVICES
Refund for Overbooking
- No upfront costs
- No cost if your claim is unsuccessful
- 7 airlines with no commission
Were you denied boarding because the flight was full? Here's how to get your compensation.
If you have suffered a overbooking and they did not allow you to board even though you had a valid reservation, you are entitled to compensation. Rimborsi Aerei helps you get up to € 600 per passenger in a few simple steps.
No commission for 7 airlines: Vueling, Volotea, Wizz Air, TAP, Iberia, Air Dolomiti and Air Europa. For the other 18 airlines, if your claim is successful, we retain a commission of 20% (VAT included) on the amount obtained; for the 7 airlines listed, our fee is paid by the airline. See our service costs
FREQUENTLY ASKED QUESTIONS
Reimbursement for airline overbooking: is it always possible?
Yes, in most cases. L'overbooking occurs when the company sells more tickets than there are seats available and some passengers are left stranded. According to Regulation (EC) 261/2004, in these situations the traveller may receive financial compensation and, if he wishes, he may also request an alternative flight or a refund of his ticket.
What does European legislation provide for in the case of overbooking?
Regulation (EC) 261/2004 states that if you are denied boarding due to overbooking, you are entitled to
- Choose between ticket reimbursement or alternative flight (re-routing) in a short period of time.
- Airport assistance (vouchers for food and drink, telephone communication, possible overnight stay).
- Monetary compensation ranging from €250 to €600depending on the length of the route and the delay in reaching the final destination.
How to claim a refund for overbooking?
- Keep all documents (boarding card, reservation, written communication from the company).
- Collect evidence of overbooking (gate photos, witness statements, any statements by staff).
- Contact the company requesting information on an alternative flight or re-routing.
- Rely on Rimborsi Aereifill in the form on our website and upload the documents. We will take care of every stage of the complaint.
When is the company not obliged to pay compensation?
In very rare cases, such as exceptional circumstances o extraordinary security situationsthe company may not be obliged to pay compensation. However, in most cases of overbookingdenied boarding is attributable to management choices and therefore the company remains liable.
Can I get a replacement flight and compensation?
Yes, Regulation (EC) 261/2004 provides for the possibility of:
- Being reproduced on another flight with a schedule as close as possible to the original one.
- Receiving the financial compensationif the final delay with respect to the initial time exceeds certain thresholds (depending on the distance of the route).
For which airlines we handle overbooking refunds
Rimborsi Aerei assists passengers on several airlines operating worldwide, including: AEGEAN AIRLINES, AEROITALIA, AIR DOLOMITI, AIR EUROPA, AIR FRANCE, AMERICAN AIRLINES, AUSTRIAN AIRLINES, BRITISH AIRWAYS, BRUSSELS AIRLINES, DELTA AIRLINES, ETIHAD, IBERIA, ITA AIRWAYS, KLM, LATAM, LUFTHANSA, NEOS, QATAR AIRWAYS, SWISS, TAP AIR, TURKISH AIRLINES, UNITED AIRLINES, VOLOTEA, VUELING, WIZZ
CHARTER OF RIGHTS
Charter of Passenger Rights: EU 261 rules and compensation
The Passenger Bill of Rights clearly identifies your rights in the most common cases of disservice: denied boarding, flight cancellation or long delay. Thanks to these provisions, you have the opportunity to claim and obtain due compensation for the inconveniences suffered.
HOW IT WORKS
Claiming your flight reimbursement is easy: just 3 steps!
It only takes a few minutes to submit your request. There is no commission on our service for 7 airlines: Vueling, Volotea, Wizz Air, TAP, Iberia, Air Dolomiti and Air Europa.
For other airlines, a commission of 20% (VAT included) on the amount obtained applies.
Find out how it works in a few steps and submit your request: we take care of everything and keep you updated on the progress of your claim.
Fill in the form
Sign the mandate
Wait for reimbursement
OUR NUMBERS
Our experience, your guarantee
For years we have been committed to defending passengers' rights, approaching each case with dedication and professionalism. Choosing Rimborsi Aerei means relying on a team that is prepared, available and always ready to protect your trip.
25
Airlines handled
7
Airlines with no commission
Protection
Legal support dedicated to passengers
0 €
Upfront costs
3 steps
To submit your request
Trustpilot rating
Why Choose Us
Why Rimborsi Aerei is the right choice
For years we have been assisting passengers who suffer delays, cancellations and inconveniences of all kinds.
Our experience and dedication make the difference.
