HOW TO REQUEST A REFUND

Volotea refund: how to obtain compensation for delayed, cancelled or overbooked flights

Have you had problems with a Volotea flight?

If your Volotea flight was delayed, cancelled or did you have other inconveniences, Airline Refunds is here to help you get what you are entitled to. Assert your rights as a passenger in a few simple steps and you get up to 600€ compensation per passenger.

FRQUENT QUESTIONS

Answers to the most common questions for Volotea flights on delays, cancellations, refunds and passenger rights

If you have suffered a delay, one cancellation, a overbookingor you missed a coincidence, you may be entitled to a reimbursement up to 600€ according to European Regulation EC261/2004.

When are you entitled to compensation from Volotea?

You are entitled to financial compensation in the following cases:

Flight cancelled with less than 14 days' notice
Delay on arrival of more than 3 hours
Overbooking with denied boarding
Loss of coincidence for Volotea inefficiencies
Health problems that have prevented you from travelling

Volotea is obliged to provide assistance and, if applicable, to compensate passengers.

How much is the Volotea refund?

Flight Distance	Delay/Cancellation	Compensation provided
Up to 1500 km	>3 hours	€250
1500-3500 km	>3 hours	€400
Over 3500 km	>4 hours	€600

How long does Volotea take to refund?

Practices handled on average in 40 - 120 days.

Lost or damaged luggage?

If Volotea has lost or damaged your baggage, you are entitled to a compensation of up to €1,600according to the Montreal Convention. Keep the PIR (Baggage Irregularity Report) and expenditure documents.

How to apply for a Volotea refund?

You can send your request directly via our website: with the support of our team you can handle the file in a few minutes.

In which cases am I not entitled to reimbursement or compensation?

This right ceases when the airline proves that the cancellation/delay beyond 3 hours of the flight is caused by exceptional circumstances (adverse weather conditions, security alerts, strikes, etc.); this right also ceases if the passenger has been informed of the flight cancellation:

With at least two weeks of notice;
In the period between two weeks and seven days prior to the departure date and in the event that an alternative flight is offered with departure no more than two hours before the originally scheduled time and with arrival at the final destination no more than four hours after the originally scheduled time;
Less than seven days before e if an alternative flight is offered with departure no more than one hour before the original time scheduled and with arrival at the final destination no later than two hours after the originally scheduled time.

It is important to emphasise that the payment of compensation does not prevent passengers from making a claim for reimbursement of the additional, subjective damage suffered as a result of the inefficiency.

What happens if I am not entitled to compensation?

Aircraft Refunds will not charge the passenger anything even if the airline is not responsible for the inefficiency caused.

Check now if you are entitled to a Volotea refund

Had a problem with a Volotea flight? We help you get compensation stress-free, expense-free. Enter your flight details below and check within seconds whether you are entitled to a refund.

HOW IT WORKS

Claiming your flight reimbursement is easy: just 3 steps!

The service is completely free, easy, safe and fast!
You will be followed by our experts throughout the duration of the practice receiving each status update of the same.

Fill in the form

Sign the mandate

Wait for reimbursement

OUR NUMBERS

Our experience, your guarantee

For years we have been committed to defending passengers' rights, approaching each case with dedication and professionalism. Choosing Air Reimbursement means relying on a team that is prepared, available and always ready to protect your trip.

98%

complaints won

+3Mln

Reimbursements Obtained

+10K